The Students’ Union has been made aware of two email scams currently targeting Coventry University students and staff.
Scam One: “Coventry University Security Notice”
This email claims that a request has been received to delete your Office 365 account.
It asks you to click a hyperlink to “verify” your account.
This is a phishing attempt. Do not click the link or provide any personal information.
Scam Two: “Outstanding Tuition Fee Notice!!!”
This email:
- Has the subject line “Outstanding Tuition Fee Notice!!!”
- Is sent from an individual's email address
- Includes an invoice on Coventry University–branded letterhead
- Requests payment of an amount and provides bank account details titled “Coventry University.”
Coventry University does not request tuition fee payments in this way.
How to Spot a Scam (Now and in the Future)
Look out for the following warning signs:
- Suspicious sender email address
University communications will not be sent from personal email accounts. If the address looks unusual, report it to IT Services.
- Incorrect payment methods
Coventry University never provides direct bank account details for payments. All official payments are processed via Convera.
- Imitation email addresses
Scam emails may look almost legitimate but include small errors, such as missing full stops or spelling mistakes, for example:
- finance@coventryac.uk
- paymants@coventry.ac.uk
What To Do If You Receive One of These Emails
- Report the email using the “Report Message” function.
Digital Services are aware of these scams and are actively taking action.
- If you have paid money, report the incident to Action Fraud as soon as possible.
- Contact the Students’ Union Advice Service
They can support you with reporting the incident and assist if the scam has caused financial hardship.
- Wellbeing support is available
We understand that receiving scam emails can be distressing. If you feel unsettled or anxious, the Student Wellbeing Team is available for appointments and support.